Frequently asked questions
- Do I need an account to browse?
- No. Browse and add to cart as a guest. Sign in with OTP before checkout.
- How do I pay?
- Cash on delivery (COD) for eligible orders. Online payments may be added later.
- Where is my order?
- Sign in and open Order history. Detailed tracking is in the mobile app.
- How do I add a delivery address?
- Use the Rice Mart mobile app to save addresses linked to your phone number.