1. Introduction
Welcome to Rice Mart. We are committed to safeguarding your privacy and ensuring a secure experience while using our app. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
Personal Information:
Account Details: Name, email address, phone number, delivery address, and payment information.
Order Information: Details of the products you order, including purchase history.
Usage Data:
App Interaction: Your activity within the app, such as browsing and search queries.
Device Information: Details about the device you use to access the app, including IP address, browser type, and operating system.
3. How We Use Your Information
Order Fulfilment: To process and deliver your orders accurately.
Customer Support: To respond to your inquiries and provide assistance.
Personalization: To tailor your app experience and recommend products.
Marketing: With your consent, to send promotional offers and updates about our products and services.
Improvement: To analyse usage patterns and improve our app’s functionality.
4. Data Sharing and Security
Third-Party Service Providers:
We may share your information with third-party service providers, such as payment processors and delivery partners, to facilitate order processing and delivery.
Data Security:
We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access.
5. Your Rights
Access and Correction: You have the right to access and update your personal information through your account settings in the app.
Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the messages.
Data Deletion: You may request the deletion of your account and associated data by contacting our support team.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of the app after such changes constitutes your acceptance of the updated policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: ricemart1996@gmail.com
Contact Number: +91-8500331254
Address: Potladurthi Village, Yerraguntla Mandal, YSR Kadapa, AP-516360