1. Order Processing
Order Confirmation: Once your order is placed, you will receive a confirmation email with the order details. Orders are processed within one business day.
2. Shipping Methods
Delivery Partners: We partner with reliable delivery services to ensure your orders reach you in a timely manner.
Shipping Zones: We currently deliver to Surrounded villages of Proddatur. Please check if your area is covered before placing an order.
3. Delivery Times
Standard Delivery: Orders are typically delivered within one business day.
Delivery Delays: While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions or logistical issues.
4. Shipping Fees
Standard Shipping: Shipping fees are calculated at checkout based on your location and order size.
Free Shipping: We offer free shipping on orders above 499/- for eligible areas.
5. Tracking Your Order
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status.
6. Delivery Issues
Missed Deliveries: If you miss a delivery attempt, our delivery partner will leave a notice with instructions for re-delivery or pickup.
Incorrect Address: Please ensure that your delivery address is correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.